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Policies

- After the final quotation has been sent, we will hold the booking for 24 hours, if payment is not made within the grace period, we will release the booking and rooms on the quotation will no longer be guaranteed. 

 

- Reservations can be made by paying 50% non-refundable down payment transferred to Calaguas White Sand Resort owner's account. Full payment shall be made a week prior to the reserved date, failure to do so will render the reservation null and void. 

-Reservation/Booking will be considered once proof of transfer transaction is received through our email, or FB accounts, email will be sent with the contract and confirmation. Official Receipt will be issued on the Island on check out upon request. 

 

- Cancellation must be received 5 days prior to arrival. The penalty of cancellation outside the window given is 50% of the total amount. Management Serve the right to cancel reservations depending on the weather conditions. Reservation can be rebooked at no cost within the period of 4 months’ subject to accommodation availability. 

- In an event of cancellation due to weather conditions, a refund may be given.


- Guest wanting a refund shall wait 6-10 working days less than 10% on the total bill to cover all banking costs.
 

- Boat Departs at a specific time. Guest/s are given 30 minutes’ grace period of waiting. If no show or advice from the guest/s, the boat will depart.

 

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